partner
Good telephony arises from collaboration.
Do you manage telephone systems or IT environments? Let's discuss how ADAM AI-Phone fits into your customers' requirements.
Planning AI telephony together with ICT and system house partners
An AI-powered telephone system touches on several areas: the telephone system, the IT environment, and the customer's business processes. For ICT companies and system integrators, ADAM AI-Phone can therefore be a topic for joint project planning. The focus is on a clearly defined use case, not just the provision of another software product.
One possible starting point is a customer whose switchboard regularly receives similar organizational inquiries. The partner is familiar with the existing telephony system and the local contacts. A joint discussion can determine which tasks are suitable for ADAM and what technical requirements need to be considered. This does not guarantee general compatibility with all customer systems.
Understanding the operational scenario together.
Telephony
Assess existing facilities, call channels, and technical requirements.
integration
Jointly review knowledge sources and desired system connections.
introduction
Clearly agree on tasks, contact persons and next steps.
Collaboration with clearly defined roles.
The specific form of collaboration depends on the use case. We discuss technical responsibilities, the operating model, and the support of the solution together.
Clearly assign technical and professional tasks
For successful collaboration, it should be clearly defined who reviews telephone communications, who approves information sources, and who evaluates the planned call flow. Technical knowledge alone cannot replace professionally maintained information. Conversely, a well-functioning call flow requires a suitable call channel and clear operational responsibilities.
Therefore, discuss setup, future modifications, and the personal handover process. The partner and the customer should know who to contact with technical and professional questions. The specific division of tasks will be agreed upon for the project. This page describes possible roles, not a pre-defined certification, support, or sales program with guaranteed services.
Start with a shared customer scenario
For an initial partner inquiry, we do not require login credentials or complete customer data. A description of your telephony needs, the planned area of application, and recurring requirements is sufficient as a basis for discussion. From this, we can identify any open technical and organizational questions.
A defined pilot project can help to practically test the collaboration: What information is needed, who evaluates the responses, and how are changes coordinated? Commissions, territorial protection, training, support hours, and other partner terms must be agreed upon separately. They are not automatically included in the collaboration described here. Schedule an appointment to discuss your role and your specific use case in person.
Frequently asked questions about a partnership
How do we discuss a collaboration?
Schedule an appointment with us. We will personally discuss your technical use case, your company's planned role, and the next steps.
For whom is a partner request useful?
For companies that manage telephony or IT environments and would like to jointly examine a specific AI telephony use case. Your company's potential role will be discussed in a personal consultation.
Are there automatic commissions or territorial protection?
This page does not guarantee any specific distribution rights, commissions, or exclusivity. Such terms would need to be agreed upon separately.
What should I bring to the initial inquiry?
A brief description of the customer's environment, excluding sensitive data: existing telephony, typical reasons for calls, and your planned role. Access data and confidential information do not belong in a non-binding initial inquiry.